OX Clothing operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated and intentional shopping experience (the “Services”). OX Clothing is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.
Personal Information We Collect or Process
When we use the term “personal information,” we refer to information that identifies, relates to, describes, or can reasonably be linked to you or another individual. Personal information does not include data that has been anonymized or de-identified.
Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:
• Contact details, including name, billing address, shipping address, phone number, and email address
• Financial information, including payment card details, transaction history, and payment confirmations
• Account information, including usernames, passwords, preferences, and settings
• Transaction information, including items viewed, added to cart, purchased, returned, or exchanged
• Communications with us, including customer support inquiries
• Device information, including browser type, IP address, and device identifiers
• Usage information, including how you navigate and interact with the Services
Sources of Personal Information
We may collect personal information from the following sources:
• Directly from you when you create an account, place an order, or contact us
• Automatically through your device and browser, including cookies and similar technologies
• From service providers who assist with payments, analytics, fulfillment, and customer support
• From partners or other third parties where permitted by law
How We Use Your Personal Information
Depending on how you interact with OX Clothing and the Services, we may use personal information for the following purposes:
Providing, Tailoring, and Improving the Services
To process orders, manage accounts, arrange shipping, facilitate returns, remember preferences, and improve functionality and experience.
Marketing and Advertising
To send promotional communications or display advertising based on your interactions with the Services. You may opt out of marketing communications at any time.
Security and Fraud Prevention
To authenticate accounts, secure transactions, detect fraud, and protect the integrity of our Services.
Communicating With You
To respond to inquiries, provide customer support, and send service-related messages.
Legal and Compliance Purposes
To comply with legal obligations, enforce policies, and protect rights, safety, and property.
How We Disclose Personal Information
We may disclose personal information in the following circumstances:
• With Shopify and service providers who perform services on our behalf
• With marketing and advertising partners, subject to applicable law
• When you direct or consent to disclosure
• With affiliates or within our corporate group
• In connection with business transactions or legal obligations
Relationship With Shopify
The Services are hosted by Shopify, which processes personal information to provide and improve the Services. Information submitted may be shared with Shopify and other service providers, including those located outside your country of residence.
Shopify may process personal information in connection with analytics, advertising, and enhanced features. Shopify is responsible for handling requests related to this processing.
For more information, please visit the Shopify Consumer Privacy Policy and Shopify Privacy Portal.
Third-Party Websites and Links
The Services may include links to third-party websites not operated by OX Clothing. We are not responsible for the privacy practices or content of third-party sites and encourage you to review their policies.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority. If a child has provided personal information, please contact us so it can be removed.
Security and Retention of Information
We implement reasonable safeguards to protect personal information, but no system is completely secure. Personal information is retained only as long as necessary to provide the Services or comply with legal obligations.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including:
• The right to access or know
• The right to delete
• The right to correct
• The right to data portability
• The right to opt out of sale or sharing for targeted advertising
You may exercise these rights by contacting us. We may verify your identity before processing requests.
Complaints
If you have concerns about how your personal information is handled, please contact us. You may also have the right to lodge a complaint with your local data protection authority.
International Transfers
Personal information may be transferred, stored, or processed outside your country of residence. Where required, lawful transfer mechanisms are used.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: